Yes, it’s free. Please feel free to contact us.

You can prepare quotation on this site. Or you can request from e-mail.

In principle, we will answer you within 48 hours. If you in a hurry, let us know that when you ask a quotation.

We recommend you to make a reservation soon after you decide your trip to some extent. Bus availability changes from day to day and is filled with reservation depending on a day.

You can make a reservation as follows: Van(up to 6 people), A Hi-ace Van (up to 8 to 10 people), A Mini Bus up to 20 people), A Medium Size Bus (up to 27 people) and A Full Size Bus (up to 49 people). If you have suitcase or others to load, talk to us about the trunk size, please.

It depends on the area you're visiting. Please ask us.

We provide vehicles in all around Japan.

The places and the time you get on and off, the number of people on board, a telephone number of a person in charge and a payment method are necessary.

For a bus, it is calculated by the day you use, the driving distance, the length of time and the type of vehicle.

Yes. You can separately reserve an option service. Our staff or a drive will be holding a signboard with your name at the arriving lobby.

Yes. Our transfer service will separately charge you as follows. When you need an English speaking staff: Contact us for the charge. For a staff not English speaking staff (driver): free of charge. But a parking lot fee is required.

We will confirm the flight time at booking, and we will be waiting for you at the airport. But when the arrival time would be much delayed, additional fees might be occurred.

When you use airport transfer service, we will tell you the telephone number, Call us up, please. After contacting us, please wait until our staff comes to meet you at our specified place. If you leave the airport before our staff comes to meet you, we cannot refund the total fee for the transfer service.

Admission fees, your lunch and accommodation charges are not included.

If you accompany with a guide and a driver during your trip, reservation is required. In this case, reservation of two meals, breakfast and lunch is required. They will stay at the same accommodation or near the facility. Also, parking lot fees are separately required. We can arrange the accommodations here. Please contact us.

Yes. we accept VISA or MASTER for the payment. Once we receive your reservation request, we will send a payment link. You can make the payment via online without letting us know your card information.

We will issue invoice to you and please complete the transfer before the due day indicated.

You cannot pay by check.

Yes. We can send you by E-mail. Please ask us.

No, we only accept Japanese Yen.

we cannot set a child seat.

Yes, all vehicles have air conditioner.

Full Size Buses, Medium Size Buses, Mini Buses have trunks.Hiace Vans and Vans don’t have it. However, as vehicles with trunks have different capacities depending on vehicles, you may have to load your things into the vehicle when the trunk is too tight. Please contact us in advance if you have a big baggage such as a suitcase abroad

it is no smoking.

Yes, all vehicles are insured with both Bodily Injury Liability and Property Damage Liability insurance.

Yes, Japan Bus Charter provides English-speaking guides for sightseeing and Meet & Greet service.

you can make a reservation of other language speakers depending on the necessary area. Please contact us.

Up to 15 days prior to the date of travel : No cancellation fee 14 – 8 days prior to the date of travel : 20% of the specified fare and charges 7 – 4 days prior to the date of travel : 50% of the specified fare and charges 3 – On the date of travel : 100% of the specified fare and charges Cancellation without notice (No-show) : 100% of the specified fare and charges

No, tips are not necessary in Japan.

Please stay around the lobby. Bell captain or front desk will call on you

Yes. 6 hours of use is charged.